Community Head

role overview

As the head of the community, you will lead the community growth, engagement, and contribution strategy for Polygon worldwide. This cross-functional role requires you to closely work with the polygon community, brand, PR, social media, product, KOLs, regional communities, DApps, and Polygon business development teams. You will play a key role in shaping the Polygon brand and community worldwide and drive our mission of onboarding the next billion users to Web3.

This role will report to the Head of Strategy & C-level leadership.

responsibilities

• defining and driving the strategic plan and tactical roadmap to build, nurture and grow the Polygon community worldwide
• defining KPIs and metrics tracking to measure community significance and overall success
• development of a high-performing community team by driving the hiring, training & mentoring of community leaders and contributors
• leading three verticals in the community
• token community: deepening the relationship of all stakeholders on the ground with the Polygon brand and key initiatives, engagement with KOLs and users to ensure Polygon’s mindshare, drive community content & contribution
• DApp communities: engagement and growing Polygon’s relationships in the communities of DApps on Polygon
• international communities: furthering Polygon’s mission, build and grow regional communities to assist with various marketing functions depending on business priorities
• overseeing the community team’s day-to-day operation and ensuring consistent, rapid, and effective execution according to the defined vision and strategy
• working closely with the product, Ecosystem verticals (DeFi, Web 2, Institutional, NFT/gaming, etc.), and Developer relations teams to drive outcomes
• growing Polygon’s community market share and establishing Polygon as the leading Web3 company
• deep understanding of community channels like Twitter, Reddit, discord, 4chan, telegram, and social mining
• keeping the senior leadership and key stakeholders aligned on strategy and impact
• staying on top of the Layer One & Layer 2 blockchain communities; position Polygon accurately to both technical and non-technical audiences in the community

requirements

• minimum of five years in demonstrated experience in leadership role in community building, advocacy and growth marketing
• passionate about the community experience, committed to attracting and nurturing users & builders at all levels of experience
• deep experience in building and growing Web 2 or Web 3 communities
• deep understanding of Web 3 community culture and memes
• have a service-oriented approach to leadership and a collaborative working style; experience building and leading a high-performing team
• ability to adapt and thrive in the fast-paced Web 3 environment
• ability to work effectively with a diverse group of stakeholders at leadership levels
• outstanding oral and written communication abilities
• sound understanding and passionate about blockchain/Web 3 and technology in general

bonus points

• professional network and reputation in the blockchain space
• established and engaged audience on Twitter
• professional network of community managers across different protocols & DApps
• high EQ to collaborate with a wide variety of stakeholders & community members
• previous work experience in leadership roles with high-growth technology companies

culture & perks

• work from anywhere (remote first)
• flexible working hours
• flexible vacation policy

about us

Polygon is the leading platform for Ethereum scaling and infrastructure development. Its growing suite of products offers developers easy access to all major scaling and infrastructure solutions: L2 solutions (ZK Rollups and Optimistic Rollups), sidechains, hybrid solutions, stand-alone and enterprise chains, data availability solutions, and more. Polygon’s scaling solutions have widespread adoption with 7000+ applications hosted, 1B+ total transactions processed, ~100M+ unique user addresses, and $5B+ in assets secured.