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Client Relations Executive - Digital Assets

act as an advocate across all asset classes and operational areas

type of job


last signal

4 months ago

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job details


  • assisting a group of high-profile clients with escalation and acting as an advocate across all asset classes and operational areas
  • identifying inter/intra system exceptions resulting from trade lifecycle processing malfunctions and escalating/investigating/resolving root cause as needed
  • Formal Service Reviews and monthly checkpoints with all of their allocated clients
  • creating and managing virtual, global teams to deliver process/technology changes for our key clients (both tactical and strategic)


  • minimum of five years of relevant experience
  • quick to spot areas where business processes need to be changed, for escalation and quick resolution of problems/developments
  • regular communication with sales and operations heads demonstrates the ability to communicate effectively at all levels
  • proven data analysis skills, including data visualizations and trend articulation, as demonstrated by daily, weekly, and monthly use of SRM's Skills that will assist you in the role
  • significant post-trade operations experience in the Crypto or financial markets
  • experience in Crypto, prime brokerage, and/or trade flow operations
  • proven PowerPoint, Excel, and MIS skills, as well as experience presenting to large or senior groups both internally and abroad
  • crypto/digital assets experience or foreign exchange product knowledge are preferred

culture & perks

  • Do something meaningful
  • Be a part of the future of financial technology and the no.1 company in the industry
  • Fast-moving, challenging, and unique business problems
  • International work environment and flat organization
  • Great career development opportunities in a growing company
  • Possibility for relocation and international transfers mid-career
  • Competitive salary
  • Flexible working hours, casual work attire

about us

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.


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Binance is a digital asset exchange ecosystem for efficiently buying and selling blockchain-based coins and tokens.