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Business Continuity & Resilience Manager

support Chainlink Labs global business resilience program, which comprises business continuity & disaster recovery, crisis management and incident management

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4 months ago

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role overview

The Business Continuity and Resilience Manager supports Chainlink Labs global business resilience program, which comprises business continuity & disaster recovery, crisis management and incident management. This position will be responsible for organizing and maintaining the global business resilience program to ensure our teams, products and technologies are prepared to respond to business disruptions. Our ideal candidate lives and breathes sustainability. The Business Continuity & Resilience Manager is a member of the Security team.

This role is location agnostic anywhere in the world, but we ask that you overlap some working hours with Eastern Standard Time (EST).


  • Work cross functionally to ensure enterprise wide business resilience. Key partners include Engineering, Security, Marketing, Communication, Sales, Finance, and Legal
  • Develop strategies and proposals for mitigating business continuity risk through effective plans and practical solutions
  • Collaborate with key stakeholders to conduct business impact assessments, business resilience plans, testing, lessons learnt, and post mortem
  • Manage and run global Incident Management Center
  • Engage with senior leadership in response to significant events
  • Conduct regular testing exercises to validate the effectiveness of technology plans, business plans, and incident management plans
  • Collaborate with Communication team to develop crisis communication plans including message maps for potential events
  • Prepare and report key metrics to senior leadership
  • Implement and use tools to improve the effectiveness and efficiency of the program
  • Mature the resilience program by performing maturity assessment and enhancing the process


  • Minimum 7+ years of BCDR experience
  • Understanding of and experience in resiliency and BCDR approaches and methodologies
  • Experience implementing BC plans aligned with ISO 22301 
  • Understanding of technology, including applications, IT infrastructure, cloud, SaaS, DR backup and recovery tools, business continuity planning tools
  • Ability to document process, procedure, and system requirements to improve business processes, procedures, and technology
  • Can liaise with engineers as effectively as senior management 
  • Certifications are a plus - Certified Business Continuity Professional (CBCP), Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), or Lean/Six Sigma Master Black Belt certification
  • Can require domestic or international travel

culture & perks

At Chainlink Labs, we’re committed to the key operating principles of ownership, focus, and open dialogue. We practice complete ownership, where everyone goes the extra mile to own outcomes into success. We understand that unflinching focus is a superpower and is how we channel our activity into technological achievements for the benefit of our entire ecosystem. We embrace open dialogue and critical feedback to arrive at an accurate and truthful picture of reality that promotes both personal and organizational growth.

The collaborative environment at Chainlink is focused on three key principles:

  • Building world-changing tech by solving complex problems along with some of the industry’s brightest coworkers
  • Accelerated ownership and career growth as we go through hyper-growth and accelerate in user adoption
  • Being an early part of our success story, getting in on the ground floor and building something important with us

about us

Chainlink is the industry standard oracle network for connecting smart contracts to the real world. With Chainlink, developers can build hybrid smart contracts that combine on-chain code with an extensive collection of secure off-chain services powered by Decentralized Oracle Networks. Managed by a global, decentralized community of hundreds of thousands of people, Chainlink is introducing a fairer model for contracts. Its network currently secures billions of dollars in value for smart contracts across the decentralized finance (DeFi), insurance, and gaming ecosystems, among others. The full vision of the Chainlink Network can be found in the Chainlink 2.0 whitepaper. Chainlink is trusted by hundreds of organizations—from global enterprises to projects at the forefront of the blockchain economy—to deliver definitive truth via secure, reliable data.  

We are a fully distributed team and have the tools and benefits to support you in your remote work environment.


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Chainlink is the decentralized oracle network that connects smart contracts with off-chain data