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Support Specialist

help users go through the necessary flow to get the result

type of job

full-time

last signal

2 months ago

job details

role overview

The Trustee team is looking for a support specialist. We will be glad to see a sincere and responsible person who is eager to help users.

responsibilities

  • Answer users’ questions about the operation of the application, cryptocurrencies, etc.
  • Provide users with reference materials
  • Help users go through the necessary flow to get the result
  • Collect recommendations for improving the application and form technical specifications for developers

requirements

  • Experience with cryptocurrencies, blockchain observers, crypto wallets and exchanges
  • Understanding how the functioning of coins, tokens, commissions and where in this blockchain works
  • Logical mindset
  • Ability to learn quickly
  • Ability to find the necessary information
  • Ability to bring the work started to the end
  • Competent Russian speech and spelling
  • Good level of written and spoken English
  • Sociability, patience, emotional balance

Will be a plus:

  • Experience in the IT sphere, cryptoindustry
  • Experience in GitHub / Gitlab
  • Technical education

culture & perks

Trustee Wallet team enjoys challenges. 

We have brought together great people and created a favorable environment for them to fulfill their potential, as well as to implement the most daring ideas. 

Some of benefits we can offer:

  • Professional environment and friendly atmosphere
  • Deep dive into the world of cryptocurrencies and services
  • Work in a rapidly developing world project
  • Interesting tasks and an opportunity for self-realization

Working conditions:

  • Paid vacation, flexible work schedule
  • Type of employment: Full-time office or telecommuting
  • Lack of bureaucracy, work in a friendly team
  • Salary based on the results of the interview

about us

Trustee Wallet is an innovative multi-currency crypto wallet for instant sending and receiving virtual assets using Visa / MasterCard.

We are a product based company, so each employee is deeply involved in the project and highly motivated.

Your current contribution to the Company’s development and accumulated results will always come back to you.  

Dive into the crypto industry and contribute to the financial revolution together with us!

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