imToken

drive the end-to-end strategy, execution, and delivery of the recruitment process

<h3>Mission &amp; Key Concepts</h3><p>imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.</p><h3>History &amp; Achievments</h3><p>Since its founding in 2016, imToken has served over 14 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.</p><h3>Culture</h3><p>A blockchain is only valuable when the nodes are connected. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!</p>

<h3><strong>Role Overview</strong></h3><p>We are looking for a Talent Acquisition Partner to drive the end-to-end strategy, execution, and delivery of the recruitment process. You would be working closely with the HR to devise and implement talent acquisition processes and strategies to improve overall efficiency and effectiveness in hiring. If you are highly driven, adaptable individuals who thrive in a fast-paced environment and are adept in attracting talents and an advocate to drive best in class recruitment solutions, we are keen to talk to you.</p><h3><strong>Responsibilities</strong></h3><ul><li>Drive end-to-end recruitment processes, include but not limited to strategize and execute recruitment plans to attract the best and brightest talents</li><li>Understand business complexities to develop and implement detailed sourcing and recruiting strategies to&nbsp;meet the functions’ need for talent acquisition and drive efficiency</li><li>Serve as a primary point of contact and work with functions to fill key positions and all level roles</li><li>Understand and provide insight into the role, identify talented and diverse candidates for open roles from a variety of source channels</li><li>Liaise closely with other HR functions to review and bring new ideas to improve the recruitment experience and speed</li><li>Engage prospective candidates as a pipeline for future positions and building the Company’s employer brand</li><li>Access the Company’s talent markets to provide meaningful insights to the business</li><li>Generate reports on specific recruitment metrics, as required</li><li>Facilitate employee onboarding and offboarding journeys</li><li>Assist in other HR related duties</li></ul><h3><strong>Requirements</strong></h3><ul><li>Bachelor’s degree/University degree or equivalent experience preferred in Human Resources Management/ Business Management</li><li>Minimum 5 years of in-house and/or agency recruitment experience</li><li>Demonstrate core recruiting skills such as strong interpersonal skill</li><li>Good communication with a high self-motivation and results orientation</li><li>Ability to work under pressure and to exercise independence of judgment and autonomy are highly valued</li><li>Working experience of HR Business Partner/ Talent Acquisition in the blockchain/Tech sector or/and start-up environment would be an advantage</li><li>Applicants with a proven track record of proactively reviewing and implementing recruitment as well as onboarding processes enhancements would be highly regarded</li><li>Bilingual in Mandarin and English would be an advantage</li></ul><h3><strong>Location</strong></h3><p>Singapore</p><h3><strong>About Us</strong></h3><p>imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.</p><p>Since its founding in 2016, imToken has served over 14 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.</p><p>A blockchain is only valuable when the nodes are connected. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!</p>

Talent Acquisition

join a Web3 organization and make your mark

full-time

build scalable software following industry best-practices for testing, security and user experience

<h3><strong>Role Overview</strong></h3><p>We are always on the lookout for software engineers who demonstrate a continuing drive towards technical excellence both in and outside of work. Folks who have built a startup-MVP, continue to tinker on a passion-project, make Open Source contributions in their spare time, lead a developer meet-up or just like to hang out in hacker spaces or technical meetup communities will feel right at home on our team.</p><p>Reporting to the Head of Engineering, you will work closely with Product Designers, Product Managers and the Software Engineers within your team to build scalable software following industry best-practices for testing, security and user experience.</p><h3><strong>Responsibilities</strong></h3><ul><li>Build, maintain and document our frontend and mobile apps using agile best practices</li><li>Work in tandem with our Product team to deliver delightful products to our users</li><li>Participate in code and security reviews</li><li>Build, maintain and document our API services using agile best practices</li><li>Work in tandem with our Product Team and Software Architect to deliver robust backend API services</li><li>Write both Unit and Integration tests covering critical execution paths</li></ul><h3><strong>Requirements</strong></h3><ul><li>Comp. Sci or Comp. Eng degree or demonstrable skill and equivalent experience</li><li>Full-time professional software development experience of at least 5 years</li><li>Knowledge of and experience with blockchain tech is preferred, but not a hard requirement</li><li>Well versed in Software Testing best practices (Unit &amp; Integration Testing)</li><li>A keen eye for good UI/UX, and an ability to deliver pixel-perfect implementations from high-fidelity design documents</li><li>Experienced in deploying mobile applications to both Android and Apple App Stores</li><li>Experienced in building cross-platform (iOS and Android) mobile applications, accommodating for platform-specific nuances across iOS and Android- An opinionated knowledge of architectural patterns like Microservices and Modular Monolith</li><li>Experience in structuring persistence models and knowledge of how to map those to appropriate persistence stores. e.g. (Relational vs Document-oriented vs Key-Value databases)</li><li>Demonstrable skill in at least one strongly typed language (e.g. Java, GoLang)&nbsp;</li></ul><h3><strong>Nice To Have</strong></h3><ul><li>An ability to communicate complex concepts clearly</li><li>A hunger for knowledge, discovery and learning new things</li><li>A preference for persuading others through calm, respectful, rational argument</li><li>An acknowledgement that we can always do better, and a willingness to keep seeking that better way of doing things</li></ul><h3><strong>Location</strong></h3><p>Singapore - Remote</p><h3><strong>About Us</strong></h3><p>imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.</p><p>Since its founding in 2016, imToken has served over 14 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.</p><p>A blockchain is only valuable when the nodes are connected. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!</p>

Software Engineer (Generalist)

set up, maintain and perform test automation frameworks on multiple application platforms

<h3>role overview</h3><p>We are always on the lookout for software engineers who demonstrate a continuing drive towards technical excellence both in and outside of work. Folks who have built a startup-MVP, continue to tinker on a passion-project, make Open Source contributions in their spare time, lead a developer meet-up or just like to hang out in hackerspaces or technical meetup communities will feel right at home on our team.</p><p>A SDET will report to the Head of Engineering and you will work closely with Product Designers, Product Managers and the Software Engineers within your team to ensure that we consistently ship high-quality, bug-free products.</p><h3><strong>Responsibilities</strong></h3><ul><li>Understanding the flow of code and how it interacts with different components</li><li>Understanding project documents, customer demands, and product objectives to create and execute test cases</li><li>Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests</li><li>Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports</li><li>Handling technical communications and understanding the customers' systems</li><li>Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs</li><li>Noting all testing actions you have performed in daily and weekly reports</li><li>Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design</li><li>Researching test tools, methodologies, and trends and upgrading existing practices and processes</li><li>Managing the final quality on production release</li></ul><h3><strong>Requirements</strong></h3><ul><li>A Bachelor's degree in computer science, computer engineering, or a related field</li><li>Excellent designing and programming skills</li><li>Knowledge of programming languages and process management methodology</li><li>Knowledge of test methodologies and their corresponding tools</li><li>Exposure to Behaviour Driven Development and experience in programming and testing</li><li>The ability to recognize risks and errors in an application</li><li>Excellent verbal and written communication skills</li><li>Good time management and organizational skills</li><li>The ability to keep current with the constantly changing technology industry</li><li>A passion for testing, development, and design</li><li>An ability to communicate complex concepts clearly</li><li>A hunger for knowledge, discovery and learning new things</li><li>A preference for persuading others through calm, respectful, rational argument</li><li>An acknowledgement that we can always do better,&nbsp;and a willingness to keep seeking that better way of doing things</li></ul><h3><strong>Location</strong></h3><p>Singapore - Remote</p><h3><strong>About Us</strong></h3><p>imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.</p><p>Since its founding in 2016, imToken has served over 14 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.</p><p>A blockchain is only valuable when the nodes are connected. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!</p>

Software Development Engineer in Test

be responsible for HR strategy as well as managing the HR and office administration functions of the Singapore office

<h3>Role overview</h3><p>As we grow our Singapore-based team, imToken is looking for an experienced Senior HR Manager who will be responsible for HR strategy as well as managing the HR and office administration functions of the Singapore office.</p><p>We prefer candidates with experience in growth-stage startups and understand the value of OKRs, it also helps if you have an interest in the blockchain industry.</p><h3><strong>Responsibilities</strong></h3><ul><li>Strategize and optimize HR plans and operations to more effectively support business growth and team’s needs</li><li>Recommend and implement a new or/ and improvement of HR policies, procedures and HRIS system for recruitment, performance appraisal program, training and development, compensation and benefits structure and other HR operations</li><li>Shape and develop the corporate culture and build a healthy and happy working environment through various approaches; execution plans and team building activities</li><li>Be the corporate HR point of contact for the Singapore HR team and carry out people practices across HR activities such as: recruitment, training, performance management, compensation and benefit, etc.</li><li>Partner with and be a counselor to Department Leaders to strengthen management and employee relation by proactively observing, addressing and providing solutions to people issues</li><li>Ensure legal compliance with local regulatory requirements including coordination with overseas regulatory service providers and auditors</li><li>Oversees integration of HR functions with acquired firms</li></ul><h3><strong>Requirements</strong></h3><ul><li>A degree or higher in HR, Business Management or related fields</li><li>At least 10 years of proven working experience in the HR field with 5 years as the Senior HR personnel, preferably in tech companies or/and start-up environment</li><li>Able to manage the function independently</li><li>Has good business sense and a perspective of HR in the context of the business, especially Crypto and/or start-up business is highly preferred</li><li>Demonstrable experience in integration work surrounds HR functions</li><li>Experience in setting processes and procedures, ideally in global or multi regional context</li><li>Experience in developing corporate culture in the start-up environment</li><li>Competence in building and effectively managing interpersonal relationships at all levels in the Group</li><li>In-depth knowledge of Singapore Employment Laws and HR best practices</li><li>Adapt to a remote collaboration work model and is an excellent team player</li><li>Bilingual in English and Mandarin is necessary in order to collaborate with teams</li></ul><h3><strong>Location</strong></h3><p>Singapore</p><h3><strong>About Us</strong></h3><p>imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.</p><p>Since its founding in 2016, imToken has served over 14 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.</p><p>A blockchain is only valuable when the nodes are connected. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!</p>

Senior HR Manager

build and manage robust, scalable and delightful products that align with company mission

<h3>Responsibilities</h3><ul><li>Build and manage robust, scalable and delightful products that align with company mission</li><li>Develop a deep understanding of blockchain industry trend and competitive landscape; discover insights and identify opportunities to develop competitive products to drive growth</li><li>Clearly define product objectives, value propositions, scope, milestones and success metrics. Document requirements and acceptance criteria to ship the right products&nbsp;</li><li>Exercise good product thinking and judgment to manage product development and lifecycle, coordinate teams and resources and follow through from ideation, development, testing, release management and rollout&nbsp;&nbsp;</li><li>Own and track product success metrics, manage product feedback loop for improvement</li></ul><h3><strong>Requirements</strong></h3><ul><li>5+ years' experience of working as a Product Manager in mobile applications, software development or internet industry&nbsp;</li><li>A solid understanding of Product and Design Thinking methodologies</li><li>Experience in managing all aspects of a successful product throughout its lifecycle</li><li>Significant in developing product and marketing strategies and effectively communicating recommendations to executive management</li><li>Strong problem solving skills and high sense of responsibility</li><li>Strong ability of working effectively with cross functional teams/stakeholder management on site and remotely</li><li>Honest, clear-minded, self-driven, team player, and always eager to learn</li></ul><h3>Nice to have</h3><ul><li>Passion, knowledge and activities on blockchain ecosystem</li><li>Experience in mulit-national corporations and fluent in two or more languages</li><li>Hold crypto assets in decentralized blockchains and active users of DeFi&nbsp;</li></ul><h3><strong>Location</strong></h3><p>Hangzhou / Singapore / Taipei - Remote</p><h3><strong>About Us</strong></h3><p>imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.</p><p>Since its founding in 2016, imToken has served over 14 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.</p><p>A blockchain is only valuable when the nodes are connected. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!</p>

Product Manager (Wallet)

build delightful and mission-critical products for Tokenlon (DEX) that align with company mission

<h3><strong>Responsibilities</strong></h3><ul><li>Build delightful and mission-critical products for Tokenlon (DEX)&nbsp;that align with company mission</li><li>Develop a deep understanding of market trends and competitive landscape; identify opportunities for future growth</li><li>Collaborate with cross-functional teams to develop and market unique selling propositions</li><li>Manage product offerings to drive Tokenlon community engagement&nbsp;</li><li>Clearly set product objectives, scope, milestones and success metrics</li><li>Document requirements and acceptance criteria, closely work with designers and engineers on creating intuitive and reliable solutions, in scope and on schedule</li><li>Implement excellence framework to leverage insights derived from data and feedback loops to continuously improve product experience</li><li>Own product success metrics. Track and analyze key user metrics in order to form feedback loop to improve our products and services</li></ul><h3><strong>Requirements</strong></h3><ul><li>5+ year product development and management experience</li><li>Background on DEX/DeFi and/ or Fintech</li><li>Must hold crypto assets and a DeFi user</li><li>Experience in product lifecycle management, preferably in agile framework</li><li>Hands-on experience in creating PRD, user stories and acceptance criteria</li><li>Data driven experience is a plus</li><li>Excellent communication skills in Chinese and English</li><li>Problem-solving experience, especially in developing regions like South East Asia</li></ul><h3><strong>Location</strong></h3><p>Singapore / Taipei - Remote</p><h3><strong>About Us</strong></h3><p>imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.</p><p>Since its founding in 2016, imToken has served over 14 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.</p><p>A blockchain is only valuable when the nodes are connected. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!</p>

Product Manager (DEX)

build data warehouse, provide data service for the organization

<h3><strong>Role Overview</strong></h3><p>We are looking for a Data Engineer who can be part of the team to build data warehouse, provide data service for the organization.</p><h3><strong>Responsibilities</strong></h3><ul><li>Be responsible for database architecture design and table design</li><li>Involve in data governance to ensure data quality</li><li>Build dashboard to support metrics tracking and decision making</li><li>Build up data warehouse and data mart for analysis</li><li>Build up blockchain data query capability</li><li>Build up data governance capability</li></ul><h3><strong>Requirements</strong></h3><ul><li>3+ years data engineering related work experience; Bachelor’s degree and above in Computer Science, Engineering or other related technology-related field</li><li>Relevant working experience in data engineering</li><li>Experience with ETL pipelines and data processing</li><li>Good knowledge of SQL, data warehouse modeling</li><li>Experience with Airflow, Google Cloud Platform, Google BigQuery</li></ul><h3><strong>Nice To Have</strong></h3><ul><li>Fluent in both English and Chinese</li><li>Programming experience, such as python</li><li>Experience with data governance&nbsp;</li><li>Industry knowledge in blockchain, digital payment, digital wallet&nbsp;</li></ul><h3><strong>Location</strong></h3><p>Singapore</p><h3><strong>About Us</strong></h3><p>imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.</p><p>Since its founding in 2016, imToken has served over 14 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.</p><p>A blockchain is only valuable when the nodes are connected. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!</p>

Data Engineer

expand the business in the US market through our media stories and speaking engagements

<h3><strong>Role Overview</strong></h3><p>We are looking for a global marketing manager who will play a crucial role in the way we expand the business in the US market. It is through our media stories and speaking engagements that we can communicate the benefits of our technology, express our values, and inspire confidence in those that may have a use for our services; it is through sponsorship of big conferences; it is through the partnership marketing program and it is through all the innovative ways driven by you.</p><h3><strong>Responsibilities</strong></h3><ul><li>Work closely with the BD team and the wider marketing team to design and execute marketing strategies and plans in North America region&nbsp;</li><li>Partner across the Marketing team to ensure campaigns, materials, content, and design are implemented and executed on time, within expectation, and on budget</li><li>Acquire and develop partnerships and co-marketing campaigns for imToken in the US</li><li>Work with PR manager to build and maintain relationships with North American key media to raise brand awareness and profile of senior management across the US in a fast-paced environment</li><li>Manage corporate communications, product launches, partnerships, and policy-related communications and initiatives like networking discussions, stakeholder engagements, panel events, award submissions for the North American region&nbsp;</li><li>Seek out content and partnership opportunities to promote imToken’s thought leadership, including speaking engagements and platforms</li><li>Represent the company in the North American region's conferences, supporting the company's brand building, promotion and marketing</li><li>Intellectually curious; you’ll bring valuable insight to the team and business; Keep studying on industry and competitors, quickly grasp the changes and leverage</li><li>Monitor new legislation and compliance trends, product opportunities and stories across the globe in the cryptocurrency sector</li><li>Deliver a great experience to our partners when working with our organization - you will represent our brand and be our partners’ liaison internally</li></ul><h3><strong>Requirements</strong></h3><ul><li>Minimum of 2 years of experience in the crypto industry in a marketing/communications capacity, or a role with similar responsibilities</li><li>Knowledgeable and passionate about crypto</li><li>Hands-on, flexible, able to work on own initiative</li><li>Networking aptitude</li><li>Friendly and a good team player; Comfortable in a remote working environment</li><li>Outstanding communication and interpersonal skills</li><li>Digital native with proficiency in local and global social media platforms, and email marketing, along with an understanding of the requirements of print and broadcast media</li><li>Energy, enthusiasm, and the ability to work closely and effectively with regional team members as required in a fast-paced work environment</li><li>Excellent communication skills and ability to manage and communicate across a range of stakeholder groups in a timely, professional, and appropriate manner</li><li>Based in the US</li></ul><h3>nice to have</h3><ul><li>Existing people networks and resources in the crypto industry&nbsp;</li><li>Chinese language skill is a plus&nbsp;</li></ul><h3>location</h3><p>USA</p><h3><strong>About Us</strong></h3><p>imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.</p><p>Since its founding in 2016, imToken has served over 14 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.</p><p>A blockchain is only valuable when the nodes are connected. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!</p>

Global Marketing Manager

<h3>role overview</h3><p>We are always on the lookout for software engineers who demonstrate a continuing drive towards technical excellence both in and outside of work. Folks who have built a startup-MVP, continue to tinker on a passion-project, make Open Source contributions in their spare time, lead a developer meet-up or just like to hang out in hackerspaces or technical meetup communities will feel right at home on our team.</p><p>As a DevOps Engineer, you will report to the Head of Engineering and will work closely with Product Designers, Product Managers and the Software Engineers within your team to build scalable software following industry best-practices for testing, security and user experience.</p><h3><strong>Responsibilities</strong></h3><ul><li>The overall platform’s infrastructure and associated systems in terms of performance, availability, scalability and security</li><li>Cloud environment administration (Google Cloud)</li><li>Handle application release management, infrastructure provisioning and deployment</li><li>Monitor and Report on the Production platform</li><li>Own the Escalation process</li><li>Analyze log files and identify root causes for Infrastructure or Application problems</li><li>Work with internal teams and strategic vendors to implement fixes in Production</li><li>Pro-actively identify infrastructure improvements</li></ul><h3><strong>Requirements</strong></h3><p>We look for an experienced, no-nonsense, hands-on DevOps Engineer who is:</p><ul><li>Solid understanding of English (written and oral)</li><li>Experience managing applications in a cloud-based environment like Amazon AWS, Google Cloud Platform or Microsoft Azure</li><li>Solid scripting ability in any of&nbsp;BASH, Python, Ruby etc.</li><li>Experience in working with containerised workloads (Docker)</li><li>Experience in managing a Kubernetes cluster</li><li>Broad domain knowledge of networks, systems administration and network security</li><li>Either a Bachelors or Diploma in Computer Science or demonstrable skill and experience in the relevant subjects</li><li>Able to communicate complex concepts clearly</li><li>A hunger for knowledge, discovery and learning new things</li><li>&nbsp;A preference for persuading others through calm, respectful, rational argument</li><li>An acknowledgement that we can always do better, and a willingness to keep seeking that better way of doing things</li></ul><h3><strong>Nice To Have</strong></h3><ul><li>Some experience with release management;</li><li>Experience with a web monitoring platform e.g. AppDynamics or DynaTrace</li></ul><h3><strong>Location</strong></h3><p>Singapore</p><h3><strong>About Us</strong></h3><p>imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.</p><p>Since its founding in 2016, imToken has served over 14 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.</p><p>A blockchain is only valuable when the nodes are connected. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!</p>

DevOps Engineer

work with reporting, big data, analysing, models building and so many more possibilities that are yet to be explored in the Blockchain world

<h3><strong>Role Overview</strong></h3><p>In imToken, the Data analysis team is not just a reporting function, but a core part of the business, building strong connections with different departments and creating value through insightful data analysis. As a Data Analyst, you will be working with reporting, big data, analysing, models building and so many more possibilities that are yet to be explored in the Blockchain world. We are looking for a highly-driven and motivated professional to join our team and we look forward to working with you to bring imToken business to the next level with the power of data!</p><h3><strong>Responsibilities</strong></h3><ul><li>Responsible for business data support, building analysis frameworks based on business goals, and providing data insights to business and product optimization</li><li>Through data analysis, gain insights into user behavior, life cycle, and perform user portraits; promptly put forward marketing strategies or business operation suggestions to improve key business indicators, such as user conversion rate and utilization rate</li><li>Responsible for the demand analysis, design and implementation of business data reports/user labels, and provide decision support and business analysis for the business and management</li><li>Maintain daily tools related to data analysis, such as report visualization platform/data warehouse, etc.</li><li>Design and produce data products with the data product manager, and provide technical support for the data processing/algorithm construction involved</li></ul><h3><strong>Requirements</strong></h3><ul><li>Highly proficient with data extracting and processing using SQL, capable of completing data analysis tasks independently</li><li>Familiar with Big Data tools such as Hive/Spark; familiar with statistics related libraries in R/Python; familiar with widely used data model and ML algorithm used in the industry</li><li>Familiar with data visualization tools such as Tableau, Power BI</li><li>Have strong data sense and is capable of identifying and solving issues with data understanding. It is a bonus if you have relevant user growth hacking related experience in Blockchain/Fintech/Finance industries</li><li>Have worked on one or more projects in data tracking/dashboard design/customer tagging/data visualization fields&nbsp;&nbsp;</li><li>Willing to and has the ability to adapt to a rapidly changing business environment, proactively explore ways to support the growth of business through data exploration and analysis</li><li>Have strong logical thinking skills, self-study capabilities, great interpersonal skills and teamwork</li></ul><h3><strong>Nice To Have</strong></h3><ul><li>Understanding of blockchain technology and ecosystem</li><li>Experience in Fintech or Financial Security related work</li><li>Experience in building/supporting international products</li><li>Experience in working with business team directly to support business growth</li></ul><h3><strong>Location</strong></h3><p>Singapore</p><h3><strong>About Us</strong></h3><p>imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.</p><p>Since its founding in 2016, imToken has served over 14 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.</p><p>A blockchain is only valuable when the nodes are connected. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!</p>

Data Analyst

lead and manage customer support team to delight customers and help solve customer issues presented at support channels, communities and App marketplaces

<h3><strong>Responsibilities</strong></h3><ul><li>Lead and manage customer support team to delight customers and help solve customer issues presented at support channels, communities and App marketplaces</li><li>Provide constant direction to team members to ensure high quality service level</li><li>Provide coaching and fair evaluation to help team member to perform and grow</li><li>Constantly improve and streamline operations or SOP to enhance productivity and service quality&nbsp;&nbsp;</li><li>Develop service quality metrics to track and evaluate results including but not limited to&nbsp;individual performance, channel effectiveness, tool productivity and customer satisfaction</li><li>Step in to handle difficult or high impact issues, complaints with impacted customers, organization and government agencies</li><li>Effectively turn customer voices into insights that benefits other cross functional teams</li></ul><h3><strong>Requirements</strong></h3><ul><li>5+ years customer support experience&nbsp;</li><li>People-manage support team of 8 or more</li><li>2+ years blockchain related services</li><li>Hands on experience solving customers problem in different channels and setting</li><li>Showcase good leadership skills to carry team members along</li><li>Excellent communication skills and professionalism to handle disputes and emergencies</li><li>Good interpersonal skills, ability to multitask and result oriented</li><li>Bi-lingual in English and Chinese</li></ul><h3><strong>Location</strong></h3><p>Singapore</p><h3><strong>About Us</strong></h3><p>imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.</p><p>Since its founding in 2016, imToken has served over 14 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.</p><p>A blockchain is only valuable when the nodes are connected. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!</p>

Customer Support Manager

<h3><strong>Role Overview</strong></h3><p>We are always on the lookout for software engineers who demonstrate a continuing drive towards technical excellence both in and outside of work. Folks who have built a startup-MVP, continue to tinker on a passion-project, make Open Source contributions in their spare time, lead a developer meet-up or just like to hang out in hackerspaces or technical meetup communities will feel right at home on our team.</p><p>As a member of Software Engineering team, you will report to the Head of Engineering and will work closely with Product Managers, Labs team and the Software Engineers within your team to build scalable software following industry best-practices for testing, security and user experience</p><h3><strong>Responsibilities</strong></h3><ul><li>Be a key member of the technical team who assists in architecting cryptocurrency plans and platform selection along with wallet integrations</li><li>Develop and maintain blockchain software (including integrations, security &amp; testing) in a performant, high-uptime environment</li><li>Build products based on various well-established blockchain protocols (Ethereum, Polygon, and more)</li><li>Integrate with blockchain protocols from various backend servers, supporting the creation of APIs and integrations</li><li>Design, develop and implement key system and application architecture that enhance throughput, latency, availability, and security</li><li>Develop to highest security best practices</li><li>Implement test-driven development; drive test automation</li><li>Help identify product requirements and design architecture with Products and Engineering teams</li><li>Improve test coverage of codebase</li><li>Apply cutting-edge research and new developments to daily work</li><li>Work with the team to guide the company product roadmap</li><li>Work with the team to guide the company development process</li></ul><h3><strong>Requirements</strong></h3><ul><li>Experience developing in Ethereum or L2</li><li>Experience in managing blockchain nodes</li><li>Passion for Blockchain, Web3, DeFi, L2</li><li>5+ years experience with JavaScript/Typescript, Rust, Golang</li><li>Experience in blockchain and/or decentralized architectures, consensus and/or cryptographic systems</li><li>Demonstrated excellence in software engineering including exposure to distributed systems, scalability, and algorithms</li><li>Understanding of systems operations, backend development &amp; cross-platform data management</li></ul><h3><strong>Nice To Have</strong></h3><ul><li>Passion, knowledge and activities on blockchain ecosystem</li><li>Experience in Fintech or payment related work&nbsp;</li></ul><h3><strong>Location</strong></h3><p>Singapore - Remote</p><h3><strong>About Us</strong></h3><p>imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.</p><p>Since its founding in 2016, imToken has served over 14 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.</p><p>A blockchain is only valuable when the nodes are connected. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!</p>

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